RAK Radio app privacy policy
This draft covers the RAK Radio mobile app, including listening to RAK Radio and RAK Gold.
Operator and contact
The operator named by the publisher for this notice is RAK Radio. For questions, email [email protected]. The station website is rakradio.ae.
Using the app
You can listen without creating an account. The reviewed mobile app does not request microphone access, precise device location, contacts or camera access. It does not include an app-owned advertising or analytics SDK in the reviewed source.
The app connects to station services to receive live audio and current-programme information. It also loads artwork from image addresses supplied by those services.
Information involved in network connections
Internet services process your IP address to deliver audio, programme information and images. Requests can also include technical information such as request time and standard connection or client headers.
The station services used by the app include stream.chiliradio.app and dj.chiliradio.app. Artwork may be delivered by additional image-hosting providers. These services may record technical information in access, operational or security logs.
Pending confirmation
Confirm which logs and listener statistics are retained, whether approximate location is inferred, which organisations operate these services, and each applicable retention period. The absence of a client-side analytics SDK does not establish that no data is collected by these services.
Advertising in broadcasts
RAK Radio and RAK Gold streams can contain advertising. These advertisements form part of the live broadcast. The reviewed mobile app does not contain an advertising SDK.
Pending confirmation
Confirm whether stream delivery or an external provider performs listener measurement, ad targeting or other data processing beyond the reviewed app source.
Data on your device
Artwork and temporary playback data may be cached or buffered to support listening. The app does not provide an offline song-download library.
If you contact us
If you send an email, your email service and the recipient process the address and message you choose to send. An in-app support account is not required.
Pending confirmation
Confirm the retention period for support correspondence and the organisation handling those messages.
Service providers and external links
Audio delivery, programme information and artwork depend on external infrastructure. Providers receive the network requests necessary to supply their services. Websites or email applications opened from the app operate under their own privacy arrangements.
Pending confirmation
List the relevant operators and providers, their applicable international processing locations, and their privacy-policy links.
Retention, privacy requests and security
Contact [email protected] with privacy questions or requests about information associated with your use of the service.
Pending confirmation
Specify the actual retention and deletion process and appropriate safeguards. Retention limits, deletion promises and security guarantees require confirmation from the relevant operator.
Audience and changes
The approved policy should show its effective date. Material changes should be reflected in this policy and the applicable store disclosures.
Pending confirmation
Confirm the intended audience and whether the app is directed to children. An age rating alone does not establish that an app is intended specifically for children.